The Ling Hang Oil Change Center Store Manager Training (Jilin Station) was held successfully.
Release Date:
2018-10-30
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Abstract
The two-day Ling Hang Oil Change Center Store Manager Training (Jilin Station) concluded successfully on October 18 and 19, 2018! After two days of training and hands-on practice, the participants passed the final exam and received their certificates of completion.
During the two-day training, nine instructors from the Operations Department of the Ling Hang Oil Change Center prepared a comprehensive “feast,” delivering detailed sessions on market operations, vehicle diagnostics, etiquette, WeChat marketing, product knowledge, and technical expertise. The instructors meticulously crafted their courses, not only providing a thorough overview of system-related concepts but also inviting participants to step up and practice hands-on. They even brought in car models, which immediately captivated the attendees. In the first session, Yang Ling vividly and engagingly explained to the trainees the application scenarios and functions of the “Ling Hang Oil Change Center Management System.”
Throughout the training, the instructors combined teaching with entertainment, and the participants learned while actively engaging in hands-on practice, creating a very lively atmosphere. During the store service etiquette training, Instructor Yang Ling used Instructor Sun Bo’s portrayal of a sloppy shop owner as a cautionary example to explain store etiquette in clear, easy-to-understand terms. In the free vehicle inspection training, professional technicians from the Ling Hang Oil Change Center provided guidance, and each store manager who attended conducted on-site practice exercises. The training sessions continued until after 11 p.m. on the 18th, yet not a single manager complained of being tired; everyone was deeply immersed in learning, hoping to apply what they had mastered to the management of their own oil change center stores.
On the morning of October 19, Instructor Zhou Yuan delivered a detailed presentation on “Store Product Knowledge Training and Communication Techniques.” His PowerPoint slides were lively and humorous, and his explanations were replete with witty remarks. Despite lasting more than two hours, the participants remained fully engaged in the classroom atmosphere, and at the conclusion of the session, they greeted him with enthusiastic applause.
Lecturer Sun Bo presented “How to Plan an Effective In-Store Event.” Drawing on his many years of experience in marketing events at Ling Hang, he used case studies to deconstruct and analyze strategies, and tailored a variety of proven in-store event approaches to suit the unique characteristics of different regional markets.
As auto repair shop owners, despite years of experience in both repairs and business operations, many still lack expertise in running store‑level promotions. There’s an urgent need to master effective, easy‑to‑implement campaigns that deliver strong results in the marketplace. That’s why, when it came to Instructor Sun Bo’s course, attendees were eager as seedlings quenching their thirst after a long drought—taking notes and snapping photos, determined not to miss a single detail.
In the afternoon, Instructor Chen Gang delivered a presentation on “Fundamentals of Gearboxes.” This topic is often one that store managers find challenging to apply in their day-to-day work. With his engaging and humorous style, he transformed complex gearbox concepts into clear, relatable explanations, enabling the managers to master the fundamentals thoroughly and with confidence. His session received unanimous praise from the audience.
Finally, Instructor Fan Qi presented “Fundamentals of Auto Parts.” His explanation, like his own personality, was clear and well‑organized, providing store managers with concrete, well‑defined goals and a roadmap for building an oil‑change center, preparing for the opening, managing operations post‑opening, and ensuring efficient parts inventory management.
In the final stage of the training, more than twenty store managers took the graduation exam. After two days of intensive instruction, the participants quickly absorbed the material, not only mastering the knowledge they had learned but also developing a more far-reaching plan for the preparation and establishment of their future oil-change centers. At the Ling Hang Oil-Change Center Store Manager Training (Jilin Station), all participants passed the graduation exam with excellent results and received their certificates of completion.
This training session for store managers at the Ling Hang Oil Change Center (Jilin Station) was successfully held, marking a significant milestone for the Ling Hang Oil Change Center project. All members of the Oil Change Center Operations Department meticulously prepared presentation materials, classroom aids, training handouts, and final exam papers, striving for perfection in every detail!
The store managers and trainees also gave this training very high praise, unanimously agreeing that the quality of Ling Hang Oil Change Centers is just like this training—emphasizing a spirit of craftsmanship and paying close attention to service details. Through this training, they have come to better understand that the original intention behind building Ling Hang Oil Change Centers is to become a benchmark unlike any other in the automotive repair industry!
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